But that shouldn't matter, if they are a reputable company.
It seems that the person on skype could at least take the time to answer briefly, so that I know there is someone there.
I'm toward the tail-end of a site redesign, and there's a bug (there's LOTS of bugs! I have clubs who would like to find members and members looking for a club to join. Events feature was there by default ( another awesome thing is ability to use third party plugins).
) that is stopping me - yet their technical "support" isn't available until Monday - and they removed the one thing that has helped them - the community forums. Their database is SOO SLOW that you have to throw TONS of resources at it just to make it usable. It's not responsive, and they charge paying customers for the app (which is awful to start with), then they charge for "customization" which is worse than the base application! Just needed some adjustments to get a more flowless process for my niche. A word of advice - talk to Natalie and confirm all modifications details beforehand.
Your views on Social Networking Software, As I have two in mind phpfox and Social Engine ?I have tried chatting with them on Skype, but receive no answer.I understand there is a time difference of several hours, it is just after 4 pm here and 1 am there.) They say "Oh, the new forum will be up on Monday.
I highly doubt it, but even if it is, it's RIDICULOUS that they didn't leave it up for existing customers to access while they build a new one. I am using Skadate script for a rather specific niche where "dating" per say is actually more of an interest matchmaking process. Well I did expect this, thus got an Advanced solution with some free development hours to cover major modification of mine - connecting events to clubs.It seems like every time I'm in trouble with their software, they have some excuse.